You will receive a refund of all payments including the basic costs of any delivery charges. You must send notice of cancellation before the 14 days have expired. This includes Two Tone paint work, camouflage spray jobs. We cannot accept returns of any customised orders including painted rifles or any item altered from the standard manufacturers design. You can complete and submit the model cancellation form below or any clear statement on our website (insert address) and we will acknowledge receipt of it by email without delay.
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You must inform us in writing if you wish to cancel. You have 14 days from the day after you received the goods to cancel this contract. In the unlikely event that your new purchase is faulty then please contact Land Warrior Airsoft immediately (info ) to discuss your problem. We may opt to send orders by another courier of our choosing. We may also use UK Mail, DPD or Royal Mail tracked services.įor heavy non RIF purchases we use Parcel Force (max 30kg). Standard UK shipping will be sent UPS (max 20kg), all Realistic Imitation Firearms will be sent this way without exception. We may find it difficult to claim compensation from the courier for you. If a customer fails to follow this and a package is signed for as received in good condition. In any other circumstances, please sign the package receipt as "not checked" or "damaged". You should only sign for the goods if you are satisfied the contents are not damaged. If the package is damaged in anyway either refuse to accept delivery or ask the delivery person to check the contents with you. In addition to this, if our courier cannot deliver goods to a premises and the goods are returned to LWA then the customer will be charged for the delivery back to LWA and then charged for a second delivery.Īll deliveries must be checked by the receiver (customer) BEFORE signing for them. We reserve the right to adjust shipping methods and costs but this is usually done in your favour and you will be informed by email. Please select the correct option for your country to ensure that your order is not delayed.
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You can select your preferred method of delivery from the options displayed at the checkout. The cost of delivery will be added to your order total. Delivery may be delayed by extreme weather and events and again is out of our control and accept no liability for delays caused by this. We do not directly control the couriers and we cannot obtain a specific delivery time from them. Our couriers only deliver Monday to Friday between the hours of 8am and 6pm (0800 - 1800 hours) except for local and national holidays. Orders for RIFs may take 48 hours as we test and chronograph each rifle before shipping. We will endeavour to despatch your package within 24 hours although at peak times this may take slightly longer.